Second-level professional position accountable for coordinating and implementing the delivery of assigned services (e.g., adoption, foster care, parent training, substitute care, family-centered services, permanency planning, family and individual or group therapy, and protective and/or in-home services) that require specialized knowledge to ensure proper care and support for the client. Employees in this class conduct home visits to observe and interview the family and/or client, and obtain information through interviews of others involved with the family and client (e.g., extended family members, school officials, doctors, churches, therapists, etc.) to determine needs. Incumbents also ensure the stability and safety of the client; respond to emergencies; initiate emergency court action; and/or issue a finding that either supports or finds unsupported claims of abuse, neglect, and/or exploitation. At this level, employees must possess the ability to assess physical and emotional risk to the client throughout the duration of the case or in response to a reportable condition.
In addition to those identified in the previous level: Knowledge of community resources used in the provision of social services and court procedures as they apply to the provision of social services. Ability to work independently, conduct protective service investigations, identify risks, assess needs, and develop intervention strategies. Ability to interpret and apply regulations, agency policies, and procedures associated with areas of assignment.
Bachelor’s degree and 1-2 years of relevant experience. (Substitutions may be allowed.)